Frequently asked questions, answered honestly.

11 Business Development (⁧إليفن لتطوير الأعمال⁩) is a Saudi marketing, sales and business development partner for small and medium-sized businesses, working since 2015. We cover strategy and business development, social media management, content creation, paid advertising management, lead generation, customer and opportunity management, sales support and deal closing, and websites and e-commerce stores.

A marketing agency usually stops at reach, engagement and ads. A business development partner connects marketing to sales: it brings in leads, organizes the follow-up, supports your team through to the close, and measures success in opportunities and deals, not posts or views.

Yes. We work with businesses at three stages: starting from scratch and needing a presence, a strategy and a first customer acquisition system; established and wanting more customers and sales; and ready to scale with a stronger commercial function.

No. 11 can work as an external partner responsible for developing and managing the marketing and commercial side of your business: marketing, advertising, content, lead generation, customer management and sales. If you already have a team, we work alongside it and fill the gaps.

Both. We organize and follow up with leads, understand their needs, manage each stage of the conversation, and support the sales process from first contact through negotiation and closing, so the opportunities your marketing brings in are not lost.

We plan and manage paid campaigns on the digital platforms where your audience actually is. In Saudi Arabia that commonly means Snapchat, TikTok, Instagram and Google. The mix is chosen around your audience, product, budget and campaign goal.

Yes. We design and develop websites and online stores that support the customer experience and your business goals, planned together with marketing, ads and lead follow-up as one system. The platform, such as Salla, Zid or a custom site, is chosen around your products and operations.

Yes. Content creation covers creative design, video, Reels, motion graphics and ad creative, written in Arabic in the tone that suits your audience, and in English where needed.

There is no fixed price list, because every business needs something different. Cost depends on scope: which services, how many platforms, how much content, and whether ad management and lead follow-up are included. We discuss it in the free consultation, then send a clear scope and cost before you commit to anything.

We adapt our work to your needs rather than forcing every business into the same package. Scope is built around your stage (starting from scratch, established, or ready to scale) and around the part of your commercial system that is actually missing.

Engagement length and terms depend on the scope of work, and we agree them clearly before starting. We go through them with you in the first consultation, so you know exactly what you are committing to.

It varies by sector, competition, city and goal. We propose a realistic starting budget in the plan, then increase or reallocate it based on results. The ad budget is agreed clearly and separately from the service fee.

Book a free consultation on the website, or message us on WhatsApp at ⁦+966 50 385 7848⁩. In the consultation we understand your business and goals and identify the gap between marketing and sales, then propose a plan, scope and clear cost.

Early signals such as messages and inquiries usually appear soon after campaigns go live. Stable performance takes time to test and refine targeting, messages and follow-up. We don't promise numbers before we understand your business; we agree realistic milestones with you in the plan.

We measure what matters commercially: number of leads, cost per lead, opportunity quality and lead-to-sale conversion. You get regular reports, review meetings and recommendations for the next period, at a rhythm we agree in the plan.

We have worked with ⁦75+⁩ clients across ⁦10–15+⁩ sectors in the Saudi market, including interior design, woodworking and joinery, furniture, fashion and clothing, gyms and sportswear, accessories, gifts, children's toys, English language centers, e-commerce and services.

Most likely, yes. The list shows the main sectors we've worked in, and our experience extends to others. What matters is understanding how your customers buy, which is the first step of how we work. Tell us about your business in the consultation and we'll be honest about whether we're the right fit.

We work with businesses in cities across the Kingdom. The first consultation and most day-to-day communication happen by phone, video call and WhatsApp, so your location is not a barrier.

WhatsApp or a call on ⁦+966 50 385 7848⁩. You can also book a consultation directly on the website or fill in the contact form, and our team will get back to you.

We reply during business hours: Sunday – Thursday, 9 AM – 6 PM. Messages that arrive outside these hours are answered on the next working day.