Attract stage
Social media management that grows your sales
Social media management at 11 Business Development means we plan, prepare, publish and monitor your content on Instagram, TikTok, Snapchat and X, and manage comments and messages so they turn into sales conversations. We measure success by the serious inquiries that reach your team, not by follower counts.
What you get
What's included in Social Media Management
Monthly content plan
A clear calendar of topics, formats and posting times, tied to your offers and to seasons like Ramadan, Eid and National Day.
Profile setup and optimization
Name, bio, links, visual identity and a clear contact route, so visitors know what you sell and how to order.
Copywriting
Copy in clear Arabic or Saudi dialect depending on your audience, and in English where needed.
Publishing in each platform's format
Snapchat Stories, short TikTok video, Instagram Reels and posts, and X updates, each in its own style and timing.
Comments and inbox management
Fast, consistent replies, with serious inquiries passed straight to WhatsApp or your sales team.
Trend and competitor watch
What your audience is responding to now, what competitors are doing, and what's worth testing.
Monthly report and review
What brought inquiries, what didn't work, and what we change next month.
From marketing to sales
Where this fits in your commercial system
Your accounts are the storefront customers see before they message you. We build them on the strategy and feed them with content, then route every serious inquiry into lead capture and follow-up, so messages don't sit unanswered in the inbox.
Before it
A clear message, a defined audience and content ready to publish.
This service hands over
Social Media Management
Inquiries from the right audience, routed to the right place.
After it
Organized inquiries that move into follow-up instead of getting lost in DMs.
Where the service sits in the full system
1. Attract
2. Capture
3. Manage
4. Close
5. Grow
Measure, improve, run the next cycle
Measure, improve, run the next cycle
Who it's for
Wherever your business is today
Starting from scratch
You need a presence that builds trust from day one: tidy accounts, regular content and a clear way to order.
Established business
Your accounts are active but don't bring enough orders. We refocus content and messaging on selling.
Ready to scale
You run several platforms or branches and need an organized external team that keeps quality and speed up.
Measurement
How we measure success
We measure what reaches sales, and agree these indicators with you before we start.
What we track
- Serious inquiries
- Messages and calls from people genuinely interested in buying, classified and counted monthly.
- Response time
- Time between a customer's message and the first reply. A slow reply loses the opportunity, however good the content.
- Conversion to WhatsApp or order
- How many conversations moved from the platform to WhatsApp or to an actual order.
- Reach within your target audience
- Whether content reaches the people who actually buy from you, by city, segment and interest.
Not success on its own
- Follower count
- Likes
- Number of posts
How it runs
How we deliver this service
Audit
Your accounts, audience, competitors and what has worked before.
Plan
We agree the monthly content plan and reply guidelines with you.
Publish and manage
Daily publishing, comment and inbox handling, and routing inquiries.
Improve
We review results monthly and change what isn't bringing inquiries.
Want to start with step one?
FAQ
Questions about Social Media Management
Have another question? Ask us directly on WhatsApp.
Talk to us on WhatsAppHow much does social media management cost?
It depends on the number of platforms, the monthly volume of posts and videos, and whether shooting, ad management and inbox handling are included. We don't push a ready-made package before we understand your business; we set scope and price after a short free consultation and send you a clear written quote.
Which platform suits my business best: Snapchat, TikTok or Instagram?
It depends on your product and audience. Snapchat is very widely used in Saudi Arabia and suits offers and consumer products, TikTok is strong for short video and fast reach, and Instagram suits visual products like fashion, furniture and interior design. We pick two or three platforms to start with instead of spreading thin across all of them.
Do you reply to messages and comments?
Yes. We handle comments and messages after agreeing reply style and common questions with you, and pass serious inquiries to WhatsApp or your sales team with the customer's details, so your team doesn't start from zero.
Do you write content in Saudi dialect?
Yes. Content is written in clear Arabic or Saudi dialect depending on your audience, and in English where needed.
When will I see results from social media management?
Your accounts look more organized and consistent from the first month. A steady flow of inquiries usually takes several months of consistent publishing and improvement, and comes faster when content is combined with paid ads. We agree clear monthly indicators so you always know where things stand.
Do the accounts stay in my name?
We always recommend the accounts stay in your business's name and ownership, with our team working on them through access you grant.
Related services
Works best with
Content Creation
Creative design, video, Reels, motion graphics and advertising content that supports your brand and marketing objectives.
Service detailsPaid Advertising Management
Planning and managing paid campaigns across digital platforms to reach the right audience and achieve clear, measurable objectives.
Service detailsLead Generation
We help you reach potential customers and generate real sales opportunities through the right campaigns and strategies for your business.
Service details
Let's talk about Social Media Management for your business
A short consultation to understand your business and goals, then a clear recommendation.
30 minutes · No commitment · We reply during business hours
Call us+966 50 385 7848